We are updating our Code of Conduct for staff. It will clearly set out the standards tenants and leaseholders can expect when dealing with Barnet Group services.

We want to make sure the updated Code of Conduct reflects what residents value most when interacting with our staff, which is why we are asking for your feedback through this survey.

This survey provides the opportunity to tell us what matters most to you. Your feedback will help shape expectations around professionalism.

  • Help define clear and consistent standards for how staff work with
  • Influence how The Barnet Group improves communication, behaviours, and service quality.

Please complete our Competence and Conduct Survey by clicking on the link Housing Standards – Competence and Conduct Survey – Fill in form

Thank you for helping us raise standards and improve our services.