The Barnet Group (which includes Barnet Homes, Opendoor Homes, and Your Choice (Barnet)) is refreshing its Strategic Plan. The Strategic Plan 2024-29 sets out our vision for the future and identifies our shared goals and objectives for getting there. We would like your feedback on our draft document. You can let us know what you think by completing a short, anonymous survey – the link is below.

Click here to download the draft strategic plan.

The Barnet Group is a complex organisation that provides a wide range of services, including social housing management, homelessness prevention, social housing allocations, adult social care, support, and private lettings and sales. Our Strategic Plan has a big job as it has to be the umbrella for all the work we do – for that reason it’s a high-level document, but it sets out what is important to us.

It will be supported by an Operating Plan – this is an action plan of our priority projects that will help us to achieve the objectives in our Strategic Plan. We will also be delivering smaller pieces of work within departments that help us reach our goals. In the first year of our new Strategic Plan we expect to be working on projects including the following:

  • Delivering a repairs improvement project;
  • Refurbishment of the YCB care homes;
  • Putting in place digital social care records in YCB;
  • Implementing a new asset management system for our social housing properties;
  • Seeking a domestic abuse accreditation to deliver best practice support for survivors of domestic abuse;
  • Launching online self-service access to repairs and balance checks for residents;
  • Upgrading to high-speed broadband in our YCB sites;
  • Acquiring more homes to help address the housing and homelessness crisis.

Our draft Strategic Plan will be approved by our board but before we finalise it, we value your opinion to help us make sure we focus on the things that are important to our customers, residents, tenants, service users, clients, and the people we support and their families.

Click here to open the survey in Microsoft Forms – please complete it by Tuesday 27 February 2024.

Thank you very much for your time.